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Returns and Complaints

RETURNS
We want to make sure that your expectations are exceeded. However, if you want a refund or exchange for any reason, please contact our customer care team: contact@guguplanet.com

OUR RETURNS POLICY
If you’re not happy with your order, you have 30 days to send us back any items you don’t like to keep. We will provide a full refund for any items returned to us. All products must be unaltered, unwashed and have their original tags and labels attached.

COSTS OF RETURNS
Once you contact us, we will send you a link which you can use to quickly and securely process your return.
The return cost is the same as the shipping cost.
Ship back: Ship the package back to us (see address below). We then send you an email once we have received and processed your return:
Arteria Logistics
Pass 20 L / magazyn 7
05-870 Błonie, Poland